Effective Date: 10th September

Introduction

At Whickham Fellside Parent Teacher Association, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy and Security page outlines how we protect your data, particularly with respect to payment processing and the security measures employed on our Site.

Payment Security

• Off-Site Payment Processing: For your security, all payment transactions are handled off-site through Stripe, a trusted third-party payment processor. We do not store or process your payment information directly. Stripe uses advanced encryption and security measures to protect your payment details. For more information on Stripe’s security practices, please refer to their Privacy Policy.

• Data Encryption: Stripe employs robust encryption protocols to secure your payment information during transmission. This means that sensitive data such as credit card numbers is encrypted and protected from unauthorized access.

Site Security

To ensure the security of our Site and your data, we have implemented several key security measures:

• Wordfence Security: Our Site is protected by Wordfence, a comprehensive security plugin for WordPress. Wordfence provides real-time firewall protection, malware scanning, and login security features. This helps to defend against malicious attacks, unauthorized access, and other security threats.

• Cloudflare Protection: We use Cloudflare, a leading security service provider, to enhance the security and performance of our Site. Cloudflare offers Distributed Denial of Service (DDoS) protection, a Web Application Firewall (WAF), and other security features designed to prevent attacks and ensure that our Site remains available and secure.

• SSL Encryption: Our Site employs SSL (Secure Sockets Layer) encryption to ensure that data transmitted between your browser and our Site is secure. SSL encrypts sensitive information, such as personal details and login credentials, making it difficult for unauthorized parties to intercept or access.

Data Protection Measures

• Access Control: Access to personal data is restricted to authorised personnel only. We implement strict access control policies to ensure that only those with a legitimate need have access to your information.

• Regular Updates and Monitoring: We continuously monitor and update our security practices and tools to respond to new threats and vulnerabilities. Regular security audits are conducted to ensure that our systems remain robust and secure.

• Incident Response: In the unlikely event of a security breach, we have established protocols to quickly address and mitigate any potential impact. We will notify affected users as required by applicable laws and take necessary steps to resolve the issue.

Your Responsibilities

While we take extensive measures to protect your data, it is also important for you to practice good security hygiene:

• Use Strong Passwords: Ensure that any accounts or profiles you create on our Site have strong, unique passwords.
• Keep Software Updated: Regularly update your browser and operating system to benefit from the latest security patches and updates.
• Be Vigilant: Be cautious of phishing attempts and other scams that may attempt to compromise your personal information.

Contact Us

If you have any questions or concerns about the security of our Site or your personal data, please contact us at:

Whickham Fellside Parent Teacher Association
Email: [email protected]
Address: Whickham Fellside Primary School, Fellside Road, NE16 5AY

We are committed to maintaining the highest standards of security and privacy for our users. Thank you for your trust in us.